our services

First Contact Physiotherapy

The FCP service offers registered patients across North West Surrey the opportunity to book an appointment with a specialist physiotherapist, before seeing a GP, on weekdays at a number of locations across NW Surrey.

Covid-19 Disclaimer

From March all face to face consultations have been cancelled due to Covid-19 concerns. However all digital services are still available. This includes First-Contact Physiotherapy and GP appointments via LIVI.

What is First Contact Physiotherapy

First Contact Physiotherapy allows you to see a licensed Physiotherapist directly without being referred first by a GP. 

How may it help you?

If you have pain and dysfunction associated with your back, neck, shoulder, hip, knee or ankle you will benefit from an assessment with the FCP Physiotherapist. The FCP Physiotherapist will carry out a detailed examination of your condition and provide information on how you can manage this. Where a referral into other services is required the FCP Physiotherapist can arrange this.

Digital Appointments

First Contact Physio appointments are also available as digital appointments. Digital Appointments allow for similar care, but are more convenient for patients. These appointments are booked through your local practice. 

Frequently Asked Questions

First Contact Physiotherapy appointments can be booked through your local GP practice. 

You will receive confirmation of your Improved Access appointment by text message. You can cancel this appointment by replying to this text message or contacting your GP practice prior to your appointment.

Your medical record will, with consent, be available to the Physiotherapist that sees you, to ensure they have the information they need to give you the best possible care.


If you have issues or complaints about our First Contact Physiotherapy please get in contact.