our services

First Contact Physiotherapy

The FCP service offers registered patients across North West Surrey the opportunity to book an appointment with a specialist physiotherapist, before seeing a GP, on weekdays at a number of locations across NW Surrey.

What is First Contact Physiotherapy

First Contact Physiotherapy allows you to see a licensed Physiotherapist directly without being referred to a hospital by a GP. All appointment are booked through your GP practice. 

How may it help you?

If you have pain and dysfunction associated with your back, neck, shoulder, hip, knee or ankle you will benefit from an assessment with the FCP Physiotherapist. The FCP Physiotherapist will carry out a detailed examination of your condition and provide information on how you can manage this. Where a referral into other services is required the FCP Physiotherapist can arrange this.

When to see a First Contact Physio

This video will explain what to expect when seeing a First Contact Physio. 

This includes their role, what to expect when attending an appointment and the processes associated with booking an appointment.

Play Video

Frequently Asked Questions

First Contact Physiotherapy appointments can be booked through your local GP practice. 

You will receive confirmation of your Enhanced Access appointment by text message. You can cancel this appointment by replying to this text message or contacting your GP practice prior to your appointment or by calling the Enhanced Access queries line (01932 503611). Please note, NICS staff are unable to rebook your appointment

Your medical record will, with consent, be available to the Physiotherapist that sees you, to ensure they have the information they need to give you the best possible care.