GP Enhanced Access

Enhanced Access services aim to provide additional appointments across the weekday and weekend to make healthcare more accessible. We also aim to provide new and innovative services that will benefit our patients and practices. 

Enhanced Access Queries Line: 01932 503611

The line is open Monday – Friday 08.00 – 17.00, if there is no answer, please leave a message. This line will support all Acute illness Clinic Locations.

This number is for queries/support for the following criteria:

  • Acute Illness Clinics
  • Phlebotomy
  • First Contact Physio (FCP)
  • Wound Care 
  • Referrals
  • Cancellations

Please note NICS admin cannot book/change/rebook patient appointments, all bookings and changes to appointments must be made via the GP Practice.

Please use this number rather than using the Acute Illness Clinic patient line, as this is used for patient arrivals to clinics only

Acute Illness Hubs

Acute Illness Hubs are based at Ashford, Chertsey, Woking, Fort House Surgery and Walton Health Centre. Weekday clinics run from 09:30-20:30 and Saturday clinics from 09:00-17:00. These are extended access appointments which help to support GP practices and provide more flexible face to face appointments for patients.

Wound Care

NICS provides wound care appointments for patients over the age of 12, with post operative and post injury wounds. This is available on Saturdays at Ashford Hospital and once a month at Hersham Surgery. All bookings must be made through your GP practice

Phlebotomy Appointments

NICS provides phlebotomy appointments for patients 16 and over. Phlebotomy appointments are based in GP Acute Illness Clinics at Woking, Ashford and Fort House Surgery. All appointments must be booked through your GP surgery and all blood test forms must be available on the day of your appointment.

Frequently Asked Questions

To book any Extended Access Services go through your local GP practice. 

You will receive confirmation of your Enhanced Access appointment by text message. You can cancel this appointment by replying to this text message prior to your appointment or calling the Enhanced Access queries line. Please note, NICS staff are unable to rebook your appointment.

You will be seen by an experienced GP or nurse, but it is unlikely that you will see your own GP or nurse.

Your medical record will, with consent, be available to the GP, nurse or physiotherapist that sees you, to ensure they have the information they need to give you the best possible care.

Saturday Morning Nurse and Phlebotomy Appointments

NICS provides nurse and phlebotomy appointments on Saturday mornings. Phlebotomy appointments are based in GP Acute Illness Clinics at Chertsey, Woking, Ashford and Fort House Surgery, Walton and are available for all registered patients aged over 16 years.